CRM Cloud—An Applications Journey to the Cloud

Cloud CRM Podcast Discussion with Michael Fauscette

Michael Fauscette, Director of IDC's Software Business Solutions Group, shares CRM research data, statistics and insight that demonstrate the factors driving cloud adoption by market segment and business benefit—and how IaaS, PaaS and SaaS are evolving to deliver new decision and relationship value to historically transactional application systems.

CRM Cloud

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49 minutes, 41 seconds (49:41)

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